TroopWebHost Privacy Statement

Privacy Statement

This privacy statement discloses the privacy practices for TroopWebHost, a service of Web Host Services LLC, and applies solely to information collected by your TroopWebHost website which you have purchased from us on a subscription basis. It addresses the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We only collect information that you, and other users you have authorized to access your TroopWebHost site, voluntarily enter into your TroopWebHost site. This information is primarily for your use. We use your information to respond to your questions, concerns, or suggestions. At your request we may update your data to solve a problem you have reported. Unless you ask us not to, we may use your email address to contact you about your subscription and/or account, and inform you about upgrades and changes to the software or to our policies.

We will not sell, rent or disclose this information to anyone.
We will not share your information with any third party outside of our organization.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time by contacting us at CustomerSupport@TroopWebHost.com. You may also contact us at that address to express any concern you have about our use of your data.

Security

We take all available precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

Your data is stored on our secure server in a SQL Server database that only contains information specific to your subscription to TroopWebHost. Your information may be accessed by other users to whom you have granted access rights. This information can only be accessed using the TroopWebHost web-based software. Our firewall is configured to prevent any direct connections to your SQL Server database to access your information.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information in your database. Your information is stored on a dedicated server in a secure data center in Lansing, Michigan, managed by LiquidWeb.

Orders

When you order a subscription, or renew an existing subscription, you must provide your name, email address, troop number and location, and must agree to the terms of the Subscription Agreement. Your information is used for billing purposes and to maintain our records of who is currently responsible for fulfilling the Terms of Service contained in the Subscription Agreement.

Payments

Payments for TroopWebHost products and services may be made by mail or online:

Checks may be mailed to us at Web Host Services, LLC, P.O. Box 882, Sarasota, FL, 34230-0882. Checks are processed upon receipt. No banking information is ever recorded.
Online payments must be made via PayPal, either using a PayPal account or a credit card. If you pay via PayPal, we do not ever see your PayPal account or credit card information.

For your protection we do not take credit card information over the phone.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately at CustomerSupport@TroopWebHost.com.